Sapphire Shine

Cancellation Policy

Cancelling

You can request a cancellation from your tracking page at any time before your service. We'll confirm the cancellation by email.

Rescheduling

Life happens — request a new date or time window from your tracking page and we'll do our best to fit you in.

Refunds

If you've paid and cancel before service, refunds are reviewed case by case. Contact us and we'll make it right.

Weather

If weather prevents service, we'll reschedule at no cost to you.

Questions about this policy? Contact us.